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Samsung Refrigerator Error Code 24E

⚠ Medium Severity 🔧🔧 Moderate DIY Also shown as: 24C

Evaporator sensor error — freezer temperature sensor fault

The temperature sensor on the evaporator coils in the freezer has failed or is reading incorrectly. The control board uses this sensor to manage defrost cycles. A faulty sensor can lead to excessive frost buildup or insufficient defrost.

💰 DIY cost: $15–$40 👨‍🔧 Pro cost: $150–$300 Save $135+ by doing it yourself

What Does Error Code 24E Mean on a Samsung Refrigerator?

Evaporator sensor error — freezer temperature sensor fault.

The temperature sensor on the evaporator coils in the freezer has failed or is reading incorrectly. The control board uses this sensor to manage defrost cycles. A faulty sensor can lead to excessive frost buildup or insufficient defrost.

What Causes Error Code 24E?

Here are the most common causes in order of frequency. Start with the most likely cause before moving to the next:

  1. 1
    Failed NTC temperature sensor (thermistor) 65% of cases
  2. 2
    Sensor connector loose or corroded 25% of cases
  3. 3
    Wiring harness short to ground 10% of cases

How to Fix Samsung Refrigerator Error Code 24E

🔧🔧 Moderate DIY Est. time: 30–60 min
⚡ Safety first: Unplug the appliance before opening any panels or touching internal components.
  1. 1

    Locate the evaporator sensor

    The evaporator sensor is clipped to the evaporator coils behind the back panel in the freezer compartment.

  2. 2

    Test the sensor resistance

    At 32°F/0°C, a healthy Samsung thermistor reads approximately 16.3k ohms. Test and compare to spec.

    🔩 Multimeter
  3. 3

    Check and reseat connector

    The connector often vibrates loose over time. Unplug and firmly reseat.

  4. 4

    Replace the sensor

    The thermistor clips onto the evaporator coil. Unclip the old one, clip in the new one, reconnect.

    🔩 Samsung evaporator sensor ($15–$40)

How to Reset Error Code 24E

After replacement, unplug for 5 minutes and plug back in. Run a manual defrost cycle by holding 'Freezer Temp' and 'Lighting' for 8 seconds.

Note: If the error returns after resetting, the underlying issue has not been resolved. Work through the fix steps above.

When to Call a Professional

If the sensor is new and correct but errors continue, the main PCB sensor input circuit may have failed.

Average professional repair cost for this issue: $150–$300

Related Error Codes

25E
Freezer defrost sensor error
⚠ Medium Severity

Find Replacement Parts

Use these links to find the exact replacement parts for your Samsung Refrigerator:

🔩
Search PartSelect
Samsung Refrigerator repair parts
🔧
Search RepairClinic
Step-by-step video guides

External links — ApplianceErrors.com is not affiliated with these retailers.

Frequently Asked Questions

What does error code 24E mean on a Samsung Refrigerator? +
Evaporator sensor error — freezer temperature sensor fault
How do I fix error code 24E on my Samsung Refrigerator? +
Start by The evaporator sensor is clipped to the evaporator coils behind the back panel in the freezer compartment.. If that doesn't resolve it, work through each step in the fix guide above.
How do I clear or reset error code 24E? +
After replacement, unplug for 5 minutes and plug back in. Run a manual defrost cycle by holding 'Freezer Temp' and 'Lighting' for 8 seconds.
Is error code 24E serious? +
Medium severity. The appliance may still operate but the issue should be resolved to prevent further damage.
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