Samsung Refrigerator Error Code 39E

What Does Error Code 39E Mean on a Samsung Refrigerator?

Ice maker function error — ice maker not cycling.

The ice maker is detecting a fault in its operating cycle. The ice maker motor or sensor has not responded within the expected time. Ice production has stopped.

What Causes Error Code 39E?

Here are the most common causes in order of frequency. Start with the most likely cause before moving to the next:

1. 1
   Ice maker frozen solid — ice stuck in tray or ejection arm 45% of cases
2. 2
   Failed ice maker motor module 30% of cases
3. 3
   Ice maker temperature sensor fault 15% of cases
4. 4
   Water inlet solenoid to ice maker not opening 10% of cases

How to Fix Samsung Refrigerator Error Code 39E

1. 1

   Force a manual defrost

   Hold the test/reset button on the ice maker for 3 seconds. If the ice maker is frozen, the motor strain will reveal it.

2. 2

   Defrost the ice maker

   Turn off the refrigerator and place towels in the freezer. Let the ice maker thaw completely (2–4 hours). Check that the ejection arm moves freely.

3. 3

   Test the ice maker water supply

   Listen for the water fill valve clicking when a new cycle starts. If you hear clicking but no water fills, the inlet solenoid to the ice maker is faulty.

   🔩 Water inlet valve solenoid ($30–$70)
4. 4

   Replace ice maker assembly

   If defrost and water supply are fine but the motor still won't cycle, replace the ice maker module.

   🔩 Samsung ice maker module ($80–$150)

How to Reset Error Code 39E

Note: If the error returns after resetting, the underlying issue has not been resolved. Work through the fix steps above.

When to Call a Professional

Related Error Codes

Find Replacement Parts

Use these links to find the exact replacement parts for your Samsung Refrigerator:

External links — ApplianceErrors.com is not affiliated with these retailers.

Frequently Asked Questions