Samsung Washing Machine Error Code DE
Door not properly closed or door lock failure
The washer detected that the door is not securely latched, or the door lock mechanism has failed. For safety, the washer will not run with an unlocked door. This is often a simple latch alignment issue but can indicate a failing door lock assembly.
What Does Error Code DE Mean on a Samsung Washing Machine?
Door not properly closed or door lock failure.
The washer detected that the door is not securely latched, or the door lock mechanism has failed. For safety, the washer will not run with an unlocked door. This is often a simple latch alignment issue but can indicate a failing door lock assembly.
What Causes Error Code DE?
Here are the most common causes in order of frequency. Start with the most likely cause before moving to the next:
- 1 Door not fully pushed closed (laundry caught in seal) 45% of cases
- 2 Damaged or worn door latch/strike plate 25% of cases
- 3 Faulty door lock solenoid assembly 20% of cases
- 4 Wiring harness to door lock loose or damaged 10% of cases
How to Fix Samsung Washing Machine Error Code DE
- 1
Check for items caught in the door seal
Pull back the rubber door gasket and check for socks or small items caught between the gasket and drum. A small item can prevent the door from fully closing.
- 2
Close the door firmly
Push the door firmly until you hear and feel a click. The lock is spring-loaded and requires a definitive push.
- 3
Inspect the door latch and catch
Look at the door catch on the door and the strike inside the machine. If the plastic is cracked or the latch feels loose, replace the assembly.
🔩 Samsung door latch assembly ($30–$80) - 4
Test the door lock solenoid
If the latch looks fine but the error persists, the lock solenoid (the electrical component inside the door lock) may have failed. Test with a multimeter for continuity.
🔩 Door lock solenoid ($40–$100)⚠️ Unplug before testing the solenoid.
How to Reset Error Code DE
Make sure the door is fully closed and click-locked. The error should clear when the cycle restarts with a properly secured door.
Note: If the error returns after resetting, the underlying issue has not been resolved. Work through the fix steps above.
When to Call a Professional
If the door closes and clicks but the error still shows, the door lock solenoid or wiring needs professional replacement.
Related Error Codes
Same Code on Other Brands
Error code DE appears on these other brands too. Click to compare:
Find Replacement Parts
Use these links to find the exact replacement parts for your Samsung Washing Machine:
External links — ApplianceErrors.com is not affiliated with these retailers.