Samsung Washing Machine Error Code UE
Unbalanced load detected
The washer cannot spin safely because the laundry load is unevenly distributed in the drum. This is a safety feature — an unbalanced drum at spin speed can damage the bearings, drum suspension, and surrounding cabinetry. The washer will pause and attempt to redistribute the load before displaying UE.
What Does Error Code UE Mean on a Samsung Washing Machine?
Unbalanced load detected.
The washer cannot spin safely because the laundry load is unevenly distributed in the drum. This is a safety feature — an unbalanced drum at spin speed can damage the bearings, drum suspension, and surrounding cabinetry. The washer will pause and attempt to redistribute the load before displaying UE.
What Causes Error Code UE?
Here are the most common causes in order of frequency. Start with the most likely cause before moving to the next:
- 1 Single heavy item or small mixed load bunched to one side 50% of cases
- 2 Overloaded drum (too many items packed tightly) 25% of cases
- 3 Underloaded drum (one or two items only) 15% of cases
- 4 Worn drum suspension springs or shock absorbers 10% of cases
How to Fix Samsung Washing Machine Error Code UE
- 1
Redistribute the laundry
Open the door and manually redistribute items evenly around the drum. Separate any tangled items like sheets or towels that may have clumped together.
- 2
Check the load size
Remove some items if the drum is overloaded (more than ¾ full). Add a few items if washing 1–2 small items alone — small loads imbalance easily.
- 3
Run a spin-only cycle
Select Spin Only at the lowest speed and let it complete. If the cycle finishes without UE, the load is now balanced.
- 4
Inspect suspension rods (persistent UE only)
If UE occurs consistently with normal loads, inspect the 4 suspension rods. Shake the drum by hand — it should resist movement and spring back. If it flops freely, replace the suspension rods.
🔩 Samsung suspension rod kit ($30–$70)
How to Reset Error Code UE
UE clears automatically once the drum is balanced. The washer may make several attempts to rebalance before displaying the error. No manual reset needed — just open and redistribute the load.
Note: If the error returns after resetting, the underlying issue has not been resolved. Work through the fix steps above.
When to Call a Professional
If UE occurs with every load regardless of size or balance, the drum suspension springs or shock absorbers are likely worn and need replacement.
Same Code on Other Brands
Error code UE appears on these other brands too. Click to compare:
Find Replacement Parts
Use these links to find the exact replacement parts for your Samsung Washing Machine:
External links — ApplianceErrors.com is not affiliated with these retailers.