GE Appliances Washing Machine Error Code E64
Heater open circuit — heating element has failed
The wash water heater has an open circuit, meaning the heating element is burned through. The washer can still run cold water cycles, but hot and warm water settings will not work, and some sanitize cycles will be disabled.
What Does Error Code E64 Mean on a GE Appliances Washing Machine?
Heater open circuit — heating element has failed.
The wash water heater has an open circuit, meaning the heating element is burned through. The washer can still run cold water cycles, but hot and warm water settings will not work, and some sanitize cycles will be disabled.
What Causes Error Code E64?
Here are the most common causes in order of frequency. Start with the most likely cause before moving to the next:
- 1 Heating element burned through (open circuit) 65% of cases
- 2 Heater wiring harness damaged or disconnected 25% of cases
- 3 Control board heater relay failure 10% of cases
How to Fix GE Appliances Washing Machine Error Code E64
- 1
Test the heating element
Disconnect the two wires from the heater. Test with a multimeter for continuity. A good heater reads approximately 20–30 ohms. Open circuit = failed heater.
🔩 Multimeter - 2
Check wiring to heater
Inspect both wires leading to the heater for damage, burned insulation, or loose connections.
- 3
Replace the heating element
The element is typically accessible from under the tub. Follow service manual for your specific model.
🔩 GE washer heating element ($40–$100)⚠️ Unplug and fully drain the washer before accessing the heater.
How to Reset Error Code E64
After replacing the heating element, unplug for 5 minutes and restart. The code clears after a successful heated cycle.
Note: If the error returns after resetting, the underlying issue has not been resolved. Work through the fix steps above.
When to Call a Professional
Heating element access requires significant disassembly. Professional service is recommended if you're not experienced.
Related Error Codes
Same Code on Other Brands
Error code E64 appears on these other brands too. Click to compare:
Find Replacement Parts
Use these links to find the exact replacement parts for your GE Appliances Washing Machine:
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